Paintastica Privacy Policy

At Paintastica, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile applications, and services. By accessing or using Paintastica, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, contact number, and other details when you register for an account, participate in workshops, or contact us through our website, social media platforms, or other communication channels.
  • Admin-Created Accounts: User accounts are created only by the Paintastica Admin based on student inquiries or interest shown via our website, contact forms, or social media platforms. The information collected for such accounts may include name, contact number, email address, and details relevant to the inquiry. These users will be informed and may later access, update, or request deletion of their account.
  • Usage Data: Pages visited, classes attended, interactions with artists, and features used on the platform.
  • Payment Information: If you make purchases, billing and payment details are collected manually through direct one-to-one communication. Online payment processing is not available on the platform.
  • User-Generated Content: Artwork, comments, posts, messages, and feedback you choose to share on Paintastica.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services.
  • Personalize your experience and recommend relevant classes or content.
  • Facilitate artist-enthusiast connections and community engagement.
  • Communicate updates, promotional offers, or support-related messages.
  • Process transactions and manage your account securely.
  • Conduct analytics to improve our offerings and user experience.

3. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information in the following cases:

  • With your consent for specific purposes.
  • With instructors or workshop organizers for registration and coordination.
  • With service providers and partners who support our operations (e.g., payment gateways, hosting providers), bound by confidentiality agreements.
  • For legal compliance, protection, or enforcement, such as responding to legal requests or preventing fraud.

4. Cookies and Tracking Technologies

Paintastica uses cookies and similar technologies to enhance your experience. These tools help us understand user behavior, remember preferences, and improve site functionality.

You can adjust your browser settings to refuse cookies, but some features of our platform may not function properly without them.

5. Your Rights and Choices

You have the right to:

  • Access and update your account information.
  • Opt out of non-essential communications.
  • Request information on how your data is used or request its deletion (subject to legal obligations).

6. Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Paintastica is not intended for users under the age of 13. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated through our platform or via email. Continued use of Paintastica constitutes your acceptance of the updated policy.